Privacy Policy

Mand-peptide ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter or product updates
• Place orders or request product documentation
• Communicate with us via email, phone, or WhatsApp
• Participate in surveys or provide feedback

This information may include your name, email address, phone number, company name, job title, billing/shipping addresses, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and requests
• Provide customer support and respond to inquiries
• Send product updates, newsletters, and promotional materials (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and regulatory requirements
• Detect and prevent fraud or unauthorized activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (shipping, payment processing, IT services)
• Regulatory authorities when required by law or for product safety reporting
• Business partners with your explicit consent for specific collaborations

All third-party service providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@mand-peptide.com.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@mand-peptide.com
Address: 45 Sidney Street, Suite 200, Cambridge, MA 02139, USA
Phone: +1 (419) 206-4111